logicTree -liberating information through voice access

Anyone who has spent a time waiting for a bus on a cold, rainy street knows that information about routes, schedules and arrival times are a major concern of public transit riders. Whether as part of a Trip Planning solution or as a standalone system, the VoxLinx™� Routes & Schedules Solution gives your riders voice access to your routes and schedules.

Benefits

Increase Ridership
By providing riders information about �schedules, route maps, and next arrival time, using phone, cell phone or PDA. This information can be provided simultaneously via display and voice.
Incremental Investment.
Take your investment in the VoxLinx™ Transit Trip Planning Solution to provide information on your �fixed route services at a low additional cost.
Call Center Efficiency.
Off load routine information request from your operators allowing them to focus on more complex, higher value calls. Routes and schedules information is perfectly suited for automation using VoxLinx™, delivering functionality far beyond legacy Interactive Voice Response (IVR) systems.
Provide New Services.
VoxLinx™'s�Multi-Modal capability can let you proactively send late arrival alerts via email messages, SMS messages or even an outbound phone call. Such a service would not be possible with operators but VoxLinx™ makes it possible for a fraction of the cost.

Features:

VoxLinx™ Routes & Schedules Application.
Provide specific arrival and departure times for fixed routes. Callers can ask for specific stops or hear an entire route schedule.
VoxLinx™ Next Bus Application.
Provide specific arrival and departure times based on information from your AVL system.
Multi-Modal Call Handling.
Provide SMS cell phone alerts for delayed arrivals, email bus schedules, or send a web page showing a bus route