Unlike legacy Integrated Voice Response (IVR) systems and tradition speech enabled solutions, the
VoxLinx™ Gateway is a complete platform capable of handling all aspects of telephony call handling and speech automation of business processes. This integration eliminates the need for additional supporting paid services or hardware, resulting in substantial cost savings and faster implementation.
The core platform is software-based, developed around VoiceXML (VXML), and running on industry standard servers. This architecture is robust, scalable, protocol independent and is designed to meet the stringent requirements of service providers and mission critical enterprise applications.